The login process on the DataDash app is quick. You can simply follow the steps shown below:
If you minimise the app for more than 2 minutes, you need to input your passcode or biometrics (if enabled) to quickly unlock the app.
- If you forgot your passcode, you can use Login with your password option in which you will repeat the login steps shown above.
- You only get 3 attempts to enter the correct passcode. If incorrect passcode is entered 3 times, the app will be locked for 30 minutes after your 3rd attempt.
- You will receive login notification email whenever there is a new login attempt in your account. If this wasn't you, please contact Tech Support immediately.