If you need to change your password, you can simply make the changes directly through your app. Keep in mind that you can only change your password if you haven’t already enabled 2FA.
To change your password, you can simply follow the following steps:
Reminder:
- Password change is possible only when 2FA is enabled. If 2FA is not enabled, this step will be greyed out. Please click on yellow banner to setup 2FA or go to Settings > Security > Enable two-factor authentication to enable 2FA on your account.
- A notification email will be sent to inform you that your password has been changed. If you received this notification email but you have not made any changes, please contact Tech Support immediately.